Why choose Try at Home?

Our Try at Home Concierge is designed to make finding the right pieces effortless.Take your time exploring a selection of styles in the comfort of your own home, styling them with your existing wardrobe to see what truly works for your lifestyle. With three days to try everything on, there's no rush or pressure to decide.Only pay for the pieces you choose to keep, and simply return the rest. It's a thoughtful, flexible way to shop—giving you the confidence to invest in pieces you'll wear and love for years to come.

How does the authorization process work?

When you use the TBYB service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid. PLEASE NOTE THAT IF YOU ARE USING A DEBIT CARD, SOME BANKS KEEP THESE FUNDS IN AN ESCROW ACCOUNT UNDER THEIR CONTROL. WE HAVE NO CONTROL OVER THESE FUNDS BUT IT WILL LOOK LIKE A WITHDRAWAL. HOWEVER, THE FUNDS REMAIN UNDER YOUR BANKING INSTITUTIONS CONTROL.

When will I be charged for my order?

You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.

Where is this service available?

Please note this service is currently only available in Australia and the United States.

How do complete my order?

Try Before You Buy orders must be completed in the Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.

What is the restocking fee?

A $15 restocking fee applies when all MIRRA items in an order are returned. This includes mixed orders where standard purchased items are kept, but no MIRRA items are retained.The fee covers shipping, handling, and return processing costs associated with the MIRRA service and allows us to continue offering Try Before You Buy.

How the trial period works:

Your MIRRA trial period begins the day your items are delivered. From that moment, you have 3 days to try on your pieces and decide which ones you’d like to keep. We encourage you to confirm your selections as soon as possible to ensure a smooth and easy process.What Happens if I Don’t Act?We understand life can get busy, but if you don’t confirm or return your items within the 3-day trial period, we’ll automatically charge you for all the items in your order.Please note:Once an item is confirmed and paid for either by you through the MIRRAdashboard or automatically after 3 days it is considered final sale and cannotbe returned or exchanged. The MIRRA trial is your opportunity to decidebefore committing. Returns are not accepted once items have been confirmed.

Can i use a discount code?

Yes, you can use a discount code, but it must be applied at the time of the initial order. Enter your discount code at checkout before completing your order details. The discount will be reflected in the final amount you pay for any items you decide to keep.

I am having issues with the Try At Home App. Who do I contact?

If you experience any issues with the Customer Portal App, please contact support@trywithmirra.com

TRY AT HOME

TRY STYLES AT HOME

Pair new pieces with your own wardrobe to see how they really fit your style and lifestyle.

MAKE CONFIDENT CHOICES

Take your time, get second opinions, and choose only what truly feels right.

NO PRESSURE TO BUY

Keep what you love, send back what you don’t - no commitments.

HOW IT WORKS

1. Add to Cart: Use the Try Before You Buy button when adding items to your cart.

2. Checkout & Payment Hold: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.

3. Try at Home: Once your order arrives, you will have 3 days to try on the items.

4. Complete Order: We'll send access to your Customer Portal where you can follow the steps to finalise your order. You'll only be charged for the items you decide to keep. Please note, if all items are returned, a $15 restocking fee will apply.

Please note: After 3 days, your order will be automatically finalised and charged in full. No returns or changes will be accepted beyond this point.

1. Add to Cart: Use the Try Before You Buy button when adding items to your cart.

2. Checkout & Payment Hold: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.

3. Try at Home: Once your order arrives, you will have 3 days to try on the items.

4. Complete Order: We'll send access to your Customer Portal where you can follow the steps to finalise your order. You'll only be charged for the items you decide to keep. Please note, if all items are returned, a $15 restocking fee will apply.

Please note: After 3 days, your order will be automatically finalised and charged in full. No returns or changes will be accepted beyond this point.

Shop Now

Try-At-Home Edit

Quick View

Isolde Leather Bomber Jacket $948.00 USD

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Matilda Oversized Stretch Cotton Blouse $298.00 USD

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Lena Striped Button Up Top $198.00 USD

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Silk Short Sleeve Blouse $298.00 USD

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Linen Pleated Shorts W/ Belt $248.00 USD

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Nathi Goatskin Leather Bomber $948.00 USD

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Cotton Straight Leg Cargo Pants $268.00 USD

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Rosie Linen Wide Leg Pants $348.00 USD

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Renna Lambskin Jacket $948.00 USD

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Polo Tee W/ Detachable Collar $198.00 USD

FAQ

: Our Try at Home Concierge is designed to make finding the right pieces effortless.
Take your time exploring a selection of styles in the comfort of your own home, styling them with your existing wardrobe to see what truly works for your lifestyle. With three days to try everything on, there's no rush or pressure to decide.
Only pay for the pieces you choose to keep, and simply return the rest. It's a thoughtful, flexible way to shop—giving you the confidence to invest in pieces you'll wear and love for years to come.
: When you use the TBYB service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid. PLEASE NOTE THAT IF YOU ARE USING A DEBIT CARD, SOME BANKS KEEP THESE FUNDS IN AN ESCROW ACCOUNT UNDER THEIR CONTROL. WE HAVE NO CONTROL OVER THESE FUNDS BUT IT WILL LOOK LIKE A WITHDRAWAL. HOWEVER, THE FUNDS REMAIN UNDER YOUR BANKING INSTITUTIONS CONTROL.
: You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.
: Please note this service is currently only available in Australia and the United States.
: Try Before You Buy orders must be completed in the Try with Mirra Customer Portal. You will be able to confirm which items you wish to purchase, and request a return if needed.
: A $15 restocking fee applies when all MIRRA items in an order are returned. This includes mixed orders where standard purchased items are kept, but no MIRRA items are retained.
The fee covers shipping, handling, and return processing costs associated with the MIRRA service and allows us to continue offering Try Before You Buy.
: Your MIRRA trial period begins the day your items are delivered. From that moment, you have 3 days to try on your pieces and decide which ones you’d like to keep. We encourage you to confirm your selections as soon as possible to ensure a smooth and easy process.
What Happens if I Don’t Act?
We understand life can get busy, but if you don’t confirm or return your items within the 3-day trial period, we’ll automatically charge you for all the items in your order.
Please note:
Once an item is confirmed and paid for either by you through the MIRRA
dashboard or automatically after 3 days it is considered final sale and cannot
be returned or exchanged. The MIRRA trial is your opportunity to decide
before committing. Returns are not accepted once items have been confirmed.
: Yes, you can use a discount code, but it must be applied at the time of the initial order. Enter your discount code at checkout before completing your order details. The discount will be reflected in the final amount you pay for any items you decide to keep.
: If you experience any issues with the Customer Portal App, please contact support@trywithmirra.com